Privacy Policy

Privacy Policy – Zyara Fashion

Last Updated: 3 October 2025

At Zyara Fashion, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The data controller responsible for your information is:
Zyara Fashion – United Kingdom
📧 Email: support@zyarafashion.com

2. Information We Collect

We may collect the following types of personal data when you interact with our website:

  • Identity Data: full name, date of birth (if required).

  • Contact Data: email address, phone number, billing and shipping addresses.

  • Transaction Data: order details, payment method, purchase history.

  • Technical Data: IP address, browser type, device type, cookies, browsing patterns.

  • Marketing & Communication Data: your preferences regarding receiving promotional content.

3. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • To process, confirm, and deliver your orders.

  • To communicate with you regarding your purchases, returns, or enquiries.

  • To comply with legal, accounting, and tax obligations.

  • To personalise your shopping experience and improve our website.

  • To send promotional offers and updates (only with your explicit consent).

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Contractual necessity: to perform the purchase agreement you enter into with us.

  • Legal obligation: to comply with UK tax and consumer regulations.

  • Legitimate interests: to prevent fraud, improve our services, and ensure customer satisfaction.

  • Consent: when you subscribe to our marketing emails or newsletters.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by UK law.

6. Sharing of Data

We may share your information with trusted third parties, including:

  • Delivery and logistics providers, to ensure your order reaches you.

  • Payment service providers, to securely process transactions.

  • Legal authorities, if required by law.

We never sell your personal data to third parties.

7. International Data Transfers

If your data is transferred outside the UK, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office (ICO).

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data (“right to be forgotten”).

  • Object to certain types of processing (e.g. marketing).

  • Request data portability.

  • Withdraw consent at any time.

To exercise these rights, contact us at support@zyarafashion.com.

9. Cookies

We use cookies to improve your browsing experience and provide personalised recommendations. Please see our Cookie Policy for further details.

10. Security of Information

We implement strict technical and organisational measures to protect your information from unauthorised access, misuse, loss, or disclosure, including SSL encryption and secure payment systems.

11. Complaints

If you believe your data rights have been violated, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.